Easy to buy from
If a shop is confusing, people don’t finish their order.
I design every shop so that products are easy to find, the details people need are clear, and the checkout is quick and straightforward on any device. It’s the same approach to usability I take on every website I build.
The small details matter here. Delivery costs, returns information and the checkout form are where people tend to give up, so I make sure each one is clear before they get that far.
More on website usability